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Please use this form to contact us if you have any questions about our products or other inquiries.

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  • The personal information you submit to us will not be used for any purpose other than replying to your inquiry.
  • Please do not type in half-width katakana.
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Katota Textile Company Co. Ltd (below Company) has established the following policy regarding the handling of personal information. Security of personal information will be enhanced by establishing a system for securing it, by thoroughly training the personnel in the use of the security system, and by raising awareness on the importance of information security among all personnel.

Regarding the gathering of personal information

The Company gathers personal information in the following cases:

  • * product orders
  • * inquiries
Regarding the use of personal information

The Company will use personal information gathered from customers for the following purposes:

  • * Order confirmation and product delivery
  • * Inquiry-related investigations and replies
  • * Customer notifications about new products, and special events and campaigns etc.
  • * Accesses into purchase history in order to guarantee high-quality service
  • * Analyses for the purpose of improving products and services
  • * To provide service that meets the needs of the customer
Regarding the disclosure of information to third parties

The Company will not disclose personal information to third parties, with the exception of the following cases:

  • * When the third party has specified the information it is requesting and the customer has agreed to its disclosure.
  • * When billing of purchases is required.
  • * When the delivery of a product is commissioned to a delivery service provider.
Regarding the management and security of personal information

The customer's personal information collected by the Company will be managed appropriately, and efforts will be made to protect it from loss, destruction, falsification, unauthorised access disclosure etc.

Regarding the release, correction and deletion of personal information

The Company will strive to keep its data up to date in the most correct and accurate form possible.
When release and deletion of personal information is required, the customer should contact the Company personally.

Regarding amendments to the privacy policy

The Company will review and update its privacy policy (policy regarding the storage of personal information) when appropriate.
A revised version of the privacy policy (policy regarding the storage of personal information) will be updated on the Company website without delay.